Terms & Conditions

Last updated on July 2, 2025

These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Office Translator, Inc. (“Company,” “we,” “us,” or “our”). These Terms govern your access to and use of our website at O.Translator and all related services provided therein (collectively, the “Service”).

BY ACCESSING, REGISTERING FOR, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

1. Description of Service

The Service provides an online platform that utilizes the advanced capabilities of third-party commercial artificial intelligence models (e.g., OpenAI, Gemini, etc.) to automatically analyze, translate, and format documents uploaded by users.

2. User Accounts and Eligibility

2.1. Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to create an account and use the Service. By using the Service, you represent and warrant that you meet this requirement.

2.2. Account Creation

You are required to register for an account using your email address. You agree to provide accurate, current, and complete information during the registration process.

2.3. Account Responsibility

You are solely responsible for all activities that occur under your account. As access is verified through your email, it is crucial that you maintain the security of your email account. Any access to the Service through your email account will be deemed as having been performed by you or with your authorization. You must notify us immediately of any unauthorized use of your account.

3. Payments, Credits, and Refunds

3.1. Credit System

The Service operates on a prepaid “Credit” system. You must purchase Credits to use the translation features.

3.2. Purchases and Payments

The price and consumption standards for Credits are clearly posted on the Service platform. All purchases of Credits are final and must be paid in full at the time of purchase.

3.3. Usage Process

Before processing a full document, the Service will provide a translation preview and a price quotation in Credits required for the task. Credits will be deducted from your account only after your express confirmation and authorization.

3.4. Refund Policy

Unless otherwise required by applicable law, purchased Credits are non-refundable. If a translation task fails due to a verified technical fault of our platform, the Credits used for that task will be refunded to your account.

4. Acceptable Use Policy

You agree not to use the Service for any unlawful or prohibited purpose. You may not, and shall not permit any third party to:

  • Upload or transmit any material that infringes upon the intellectual property, privacy, or other rights of any third party, or that is defamatory, obscene, harassing, fraudulent, or illegal.
  • Attempt to reverse engineer, decompile, disassemble, or otherwise discover the source code of any part of the Service.
  • Use any automated means (e.g., bots, crawlers) to access the Service, except through APIs expressly provided by us.
  • Knowingly take any action that may compromise, disable, overburden, or impair the integrity of our servers or networks.
  • Use the Service to develop a product or service that is competitive with us.

5. Intellectual Property Rights

5.1. Our Service

We and our licensors retain all right, title, and interest in and to the Service, including all underlying technology, software, algorithms, user interfaces, branding, and content, and all associated Intellectual Property Rights.

5.2. Your Data

You retain all rights to the original documents you upload (“User Data”). You grant us a limited, non-exclusive, worldwide, royalty-free license to host, copy, transmit, and process your User Data solely for the purpose of providing, maintaining, and improving the Service to you.

5.3. Translated Output

You own all rights to the Translated Output generated by the Service, subject to the underlying rights you hold in the original User Data.

5.4. Data Use Commitment

We warrant that your User Data and Translated Output will not be used to train any general-purpose or third-party artificial intelligence models.

5.5. Copyright Infringement

We respect the intellectual property of others. If you believe that any content on the Service infringes your copyright, please send a written notice to our Designated Agent pursuant to the Digital Millennium Copyright Act (DMCA). Contact information is provided in Section 13.

6. Data Retention and Privacy

6.1. Privacy Policy

Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

6.2. Data Retention

Upon completion of a translation task, you will have thirty (30) days to download the Translated Output. After this period, we will take commercially reasonable steps to permanently delete the associated User Data and Translated Output from our active systems. You are solely responsible for downloading and backing up your data within this timeframe.

7. Third-Party Services and Disclaimers

7.1. Third-Party Reliance

You acknowledge that the Service relies on third-party AI models. Accordingly, the availability and quality of the Service may be affected by the performance and policies of these third-party providers.

7.2. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (C) THE TRANSLATED OUTPUT OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, OR RELIABLE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON THE TRANSLATED OUTPUT IS AT YOUR OWN RISK.

8. Limitation of Liability

IN NO EVENT SHALL WE, OUR AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100.00).

9. Indemnification

You agree to defend, indemnify, and hold us, our affiliates, and our respective officers, directors, employees, and agents, harmless from and against any and all claims, actions, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with: (a) your access to or use of the Service, including any use of the Translated Output; (b) your User Data; or (c) your violation of these Terms or any applicable law.

10. Termination

10.1. Termination by You

You may terminate this agreement at any time by deleting your account and ceasing all use of the Service.

10.2. Termination by Us

We may, in our sole discretion, suspend or terminate your account and access to the Service without prior notice if we believe you have materially breached these Terms, or if necessary to comply with legal requirements or protect our Service.

10.3. Effect of Termination

Upon termination, your right to access the Service will immediately cease. Any unused Credits in your account will be forfeited and are non-refundable. Sections 5, 7, 8, 9, 11, and 13 shall survive termination.

11. Governing Law and Dispute Resolution

These Terms and their interpretation shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in the State of Delaware, and the parties hereby consent to the personal jurisdiction of such courts.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If we make changes that we determine to be material, we will notify you by reasonable means, such as by posting the updated Terms on our site or sending a notice to your registered email address. Your continued access to or use of the Service after any changes become effective constitutes your agreement to be bound by the revised Terms.

13. General Provisions

13.1. Entire Agreement

These Terms, and any documents referenced herein, constitute the entire and exclusive agreement between the parties and supersede all prior or contemporaneous oral or written agreements.

13.2. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

13.3. No Waiver

The failure of either party to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

13.4. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, such as acts of God, war, terrorism, government acts, cyber-attacks, or disruptions to internet services.

13.5. Contact Us

If you have any questions about these Terms, please contact us at:

Office Translator, Inc.
Email: service@otranslator.com