“Users' primary concern is whether sensitive documents—such as contracts and financial statements—uploaded to the platform may be stored, disclosed, or used for training AI models.”

Root Cause Analysis

Lifecycle Management and Automatic Data Destruction

All files are transmitted using SSL/TLS encryption. The platform implements a stringent data retention policy: files are only temporarily stored on secure servers for user download following translation, and are irreversibly and physically deleted after a predetermined period (e.g., 24 hours).

Data Isolation and Non-Training Commitment

For enterprise and professional users, we guarantee that user data will never be utilized for the training of public AI models. Data processing is performed within an isolated sandbox environment, ensuring the highest level of privacy protection even in cloud-based scenarios.

Final Solution Summary

Security is the foundation of our service, secured through both technical safeguards and legal provisions to uphold user data sovereignty.